Blog

AUSTRALIAN BUSHFIRES

Published January 2020

Sadly, we know that many people and communities are and have been impacted by the bushfires currently affecting much of Australia.

Understandably, the immediate concerns remain on community safety, food and shelter. In the weeks and months ahead, it will be the time to focus on supporting and helping communities to rebuild.

When the recovery phase commences, CPA Australia's disaster recovery toolkit, below, can assist you with the many elements of recovery.

Furthermore, when you are ready to turn your mind to tax affairs, visit the Australian Taxation Office's dealing with disasters page for more information on the support available.

CPA - DOWNLOAD TOOLKIT: https://www.cpaaustralia.com.au/-/media/corporate/allfiles/document/professional-resources/business/disaster-recovery-toolkit.pdf

ATO - DEALING WITH DISASTERS:

https://www.ato.gov.au/individuals/dealing-with-disasters/

Important information for end of financial year!

Published June 2019

Auto-Super Payments

Xero is recommending that superannuation payments through auto-super are processed before the 20th of June to allow sufficient time for the payments to clear before 30 June.

Superannuation is deductible in the year it is paid, not the year it is accrued.  If you are looking to secure your tax deduction in this financial year, we recommend you follow Xero’s advice and process your super payment before the recommended date.  Xero cannot guarantee that super payments processed after that date will settle by 30 June.

Please note that this is only if you wish to secure a tax deduction in this financial year.  If not, simply ensure that your superannuation payment is madeby the due date, being no later than 28 days after the end of the quarter in which it was accrued.  Note also that payments made after that date are not deductible and must be reported to the ATO as a late payment.

Inactive Super Accounts

From 1 July 2019 the “Protecting your Super’ laws come into effect.   These rules are design to minimise erosion of inactive and low-balance super accounts.

Inactive super accounts will have any insurance cover automatically cancelled on 1 July 2019 unless you opt-in.

Inactive super accounts are accounts that have not received a contribution for 16 consecutive months.  This has the potential to affect non-remunerated business owners, non-working spouses, people on extended maternity leave and retirees.

Superannuation funds have been making contact with members that will be affected – provided that your contact details were up to date.  If you believe you may be affected by this change and have not already received notification, we recommend you make contact with your fund.

When was the last time you had your superannuation and insurances reviewed?  If you would like a reviewed undertaken, contact us and we can put you in contact with a financial adviser.

Note: This advice is general in nature, and you should consider obtaining advice from an appropriately licensed or authorised financial adviser before you decide on a financial product, including superannuation and any effects it may have on personal insurances.

Minimum Wage Increase from 1 July

Minimum wage will increase from 1 July 2019.  We recommend you review all employment contracts that may be affected by this increase to ensure you remain compliance with the relevant modern award or National Employment Standards (NES).

Make sure you review your pay templates against award rates for all employees at 1 July 2019 and reflect any changes in your payroll system (where required).

STP

Still not sure what STP is and what you need to do to be ready?  Visit our events page at https://www.ocpartners.com.au/events.html to view a recording of our recent webinar or read our previous blog post below for more information.

Strategic Business Planning

Want more out of your business in the year ahead?  Contact us to discuss participating in a strategic business planning session.

We can spend a half day or full day with you working on your business to help:

• identify your business strengths and opportunities
• quantify and document your business goals;
• prepare budgets and forecasts for the year ahead; and
• Provide the action plan required to make those goals a reality.

If you would like to discuss any of the items above, contact us on (03) 9738 7500 or info@ocpartners.com.au to book a meeting.

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Single Touch Payroll (STP) - are you ready?

Published May 2019

What is Single Touch Payroll?

Single Touch Payroll (STP) is a new way of reporting tax and super information to the ATO.

Using payroll software, or another STP solution, you will send your employees’ salary and wages, pay as you go (PAYG) withholding and super information to the ATO each time you pay your employees.

Employers who had 20 or more employees as of 1 April 2018 were required to register from 1 July 2018 and should now be reporting through STP.

Small employers with 19 or less employees will need to report through STP from 1 July 2019 and must opt in before 30 September 2019.

How is this information reported?

STP works by sending tax and super information from your payroll or accounting software to the ATO as you run your payroll.

When you start reporting:

• you will run your payroll, pay your employees as normal, and give them a payslip
• your pay cycle does not need to change (you can continue to pay your employees weekly, fortnightly or monthly)

In your STP-enabled payroll software, when completing a pay run, you will have an additional button allowing you to file that information with the ATO.  This will send a report to the ATO which includes salaries and wages, pay as you go (PAYG) withholding and super information.

What you need to do

To be ready for Single touch Payroll you will need to perform the following steps:

• Choose an STP Enabled software solution
• Set up payroll and decide who will opt in
• Check organisation settings are correct
• Decide when to opt in
• Opt in and start reporting

STP Enabled Software Solutions

For existing Xero Payroll users, Single Touch Payroll is available under all Standard and Premium Xero Business Plans.

In addition, Xero has also introduced two additional STP enabled plans for businesses with 4 or fewer employees:

• Standalone Payroll - $10 p/mth
• Payroll Cashbook - $29 p/mth

Note: these two STP enabled plans do not include auto-super.  This is only available under Premium Xero Business Plans.  you will need to continue reporting your superannuation payments through your existing SuperStream Compliant Clearing house.

Most other accounting software providers will also have an STP compliant solution available.  If you are not a Xero user, we recommend you contact your provider to confirm that your software is STP ready.

There are also a number of no-cost and low-cost payroll only solutions available for Employers with 1-4 employees (micro employers).  A full list has been published by the ATO and can be accessed here: https://www.ato.gov.au/business/single-touch-payroll/in-detail/low-cost-single-touch-payroll-solutions/

If you are not an existing Xero Payroll user, and would like to discuss any of these solution with us, you can contact our office on (03) 9738 7500 or email us at info@ocpartners.com.au

Important changes to year-end payroll reporting under STP

Under Single Touch Payroll, your employees will be able to see their year-to-date tax and super information in ATO online services, which can only be accessed through myGov. Their data is updated every time you report (each pay day for most employers).

You will no longer need to provide employees with a PAYG Payment Summary for the information you've reported and finalised through STP. Once you finalise your data, your employees (or their registered agent) will be able to lodge their income tax return using the STP information available in ATO online.

You will also no longer need to lodge a PAYG Payment Summary Annual Report (PSAR) at the end of the financial year for the payments you report through STP.

At the end of the financial year, you will need to finalise your STP data. This is a declaration to the ATO to state you have completed your reporting for the financial year.

Once you make the finalisation declaration, the ATO will display the information as Tax ready for your employees in ATO online via myGov.

For employers who opt in to STP before 30 June 2019, this declaration must be submitted by 31 July 2019.  

When should you opt in?

Single Touch Payroll is available now and you can opt in voluntarily.  Small employers can start reporting any time from the 1 July start date to 30 September 2019.

This window of time allows small employers the opportunity to finalise and issue PAYG Payment Summaries to their employees for the 2019 financial year before opting into Single Touch Payroll for the financial year commencing 1 July 2019.

Once Single Touch Payroll is enabled, Xero files the financial year to date payroll information, which means that you only have to start filing information from when you opt into STP and it will include all payroll information from 1 July until that date.

Small employers must opt in before 30 September 2019 unless an exemption or deferred start date is available.

How to opt in using Xero

For Xero users When you are ready, begin following the steps below. Once all your details are confirmed, Xero will display the information you will need to provide to the ATO. All you need to do is give them a call with the details provided to get connected.

1. In the Payroll menu, select Pay employees.
2. In the message about Changes to the way you report payroll information to the ATO, click Get started.
3. If you don’t want to opt in right now, close the message by clicking Remind me later. To reopen the message, click Setup Single Touch Payroll.
4. Click Opt in to confirm.
5. Review your organisation details. If necessary, click Update Organisation details. Xero will redirect you to the Organisation details page. Otherwise, click Continue.
6. To connect your Xero account to the ATO, call the ATO on 1300 852 232.
7. Provide the ATO with the proof of ownership listed in Xero’s prompt, including your Australian Business Number (ABN) and Software ID (SSID).
8. Select the checkbox to confirm you've contacted the ATO to connect your Xero account.
9. Click Register.

How to file STP information using Xero

Once you've set up STP, you must file employee pay information with the ATO after every pay run.

1. Post a pay run.

2. If prompted, add types to allowance pay items in your pay run (see below).

3. Click File, then click File now.

   Xero lists the STP filing status as Pending until the ATO accepts or declines the submission.

How to add types to allowance pay items

Before you file the pay run, Xero will notify you if some allowances need a type.

1. Click Add allowance types on the notification.

2. Next to an allowance, click Select type, then select a type from the list.

3. (Optional) Repeat the process for other allowances.

   Xero only lists the first 10 allowances in a pay run. If you have more than 10 allowances, click Manage all (Xero will redirect you to the Pay Items page).

4. Click Save.

Review and finalise STP data

At the end of the financial year, reconcile your payroll to the general ledger and fix any errors. Ensure you've posted your last pay run for the financial year before continuing.

1. In the Payroll menu, select Employees.

2. Click End of year reports, then select STP Finalisation. 

3. Click the menu icon to the right of an employee’s name, then click Edit.

4. Review the employee’s year-to-date summary.

5. (Optional) Add a Reportable fringe benefits amount.

6. (Optional) Add a Reportable fringe benefits amount, exempt.

   If you add an RFBA, Xero submits it the next time you file with the ATO. For example, Xero will submit the RFBA if you file a pay run with STP before finalising the data.

7. Click Save, or Save and next to repeat the process for your next employee.

8. (Optional) Toggle the Show employees terminated this FBT year switch to show more employees.

9. To finalise data for individual employees, select the checkbox next to their name. To finalise data for all employees, select the Employees checkbox at the top of the table.

10. Click Finalise and submit to the ATO.

11. Select the checkbox to authorise the file, then click Submit to ATO.

Fix an employee's finalised STP data

You can correct an employee's STP data after submitting it to the ATO.

1. Post an unscheduled pay run to adjust the employee's pay.

2. File the pay run with STP

3. Review and finalise the employee's data again.

Frequently Asked Questions

Can I start before it’s mandatory?

Yes.  If you voluntarily opt in before 30 June 2019, you need to be aware of the changes to year-end payroll reporting and key dates.

1. You will need to file your next pay run (which includes year-to-date balances) through STP

2. You will need to notify employees that they will no longer receive a PAYG Payment Summary

3. You will need to finalise your STP declaration before 31 July 2019

How do I file YTD information if I don’t start STP at the beginning of the year?

With STP, your payroll software files the financial year-to-date payroll information with your first submission, meaning that you only have to start filing information from when you opted into STP.

What information is sent with STP

Payment, tax and super information will be reported to the ATO each pay run.

Employment Termination Payments (ETPs) and Reportable Employer Super Contributions (RESC) are reported when you process and file your pay runs.

FBT (fringe benefits tax) is reported when you finalise STP.

Does STP change my PAYG Withholding and superannuation payment cycle?

No. Single Touch Payroll does not change your payment cycle for PAYG and superannuation.  You will continue to report and pay your PAYG withholding as part of your monthly or quarterly activity statements.  

Will I still need to provide payslips?

Yes.  You are still required to provide payslips to employees.

Under Single Touch Payroll, your employees will also be able to see their year-to-date tax and super information in ATO online services, which can be accessed through myGov. Their data is updated every time you report (each pay day for most employers).

Employees will no longer receive PAYG Payment Summary for the information reported and finalised through STP, this information can only be accessed in ATO online services.

What happens if I make a mistake?

If spot a mistake in a pay run that you’ve filed with STP, you can make a correction.  For Xero users, you have a few options depending on the nature of the mistake you’ve found. You can either:

1. revert the pay run, make your required changes, post and file

2. complete an unscheduled pay run for the relevant pay period

3. fix the mistake in your next pay run

Are there any deferrals or exemptions available?

Yes.  If you won't be ready to start reporting by 30 September 2019, you may be eligible to apply for a deferred start date.  There are also exemptions available if you live in an area with intermittent or no internet connection and exemptions for closely held payees.

A closely held payee is a payee that is is directly related to the entity from which they receive payments, such as:

• family members of a family-owned business
• directors or shareholders of a company
• trustees or beneficiaries of a trust.

Employers may not always pay closely held payees a regular salary or wage, and instead, may draw on income from the business throughout the year. As STP information is reported each time payroll is run, employers would not be able to report their closely held payees this way.

Employers with 19 or less employees do not need to report closely held payees in 2019-20 however, all other employees (arms-length employees) must be reported through STP from 1 July 2019, or a deferred start date if one has been granted.

You don’t need to apply for the exemption for reporting closely held employees.

You will be able to lodge payment summaries for closely held employees up to the due date of your 2019 income tax return.

For employers with 20 or more employees, once you start STP reporting you should be reporting closely held payees along with arms-length employees, however you will have until 30 September 2019 to finalise closely held payee information.

Additional resources

The ATO has provided a factsheet that can be provided to employees explaining how they will receive their payment summary under Single Touch Payroll.

Factsheet for Employees - The way you get your payment summary is changing

https://www.ato.gov.au/uploadedFiles/Content/MEI/downloads/n75191_employee_factsheet.pdf

If you opt in for Single Touch Payroll prior to 30 June 2019, we recommend you include the following payroll message on their last payslip for the 2019 financial year:

Please note: The way you get your payment summary is changing. payment summary information will now be available via your ATO online services account through myGov and will be called an ‘income statement’. For more information visit ato.gov.au/incomestatement

It is also strongly recommended that the Factsheet for Employees is provided to all employees when you complete your STP Finalisation Declaration.  A suggested email notification is set out below:

Subject: IMPORTANT NOTICE TO ALL EMPLOYEES | Your Income Statement is ready

The way you get your payment summary is changing. payment summary information will now be available via your ATO online services account through myGov and will be called an ‘income statement’.

This can be viewed in the following ways:

    1) ATO online services via myGov

    2) your employer

    3) via your tax agent.

After 1 July the ATO will send a message to your myGov Inbox when your income statement is tax ready so you or your registered tax agent can then lodge your tax return.

Your year-to-date pay and super information is also available to you throughout the year in your ATO online services account.  For more information visit ato.gov.au/incomestatement

For more information

To learn more, visit the ATO website (link below) or contact us on (03) 9738 7500 or by email at info@ocpartners.com.au

Australian Taxation Office

https://www.ato.gov.au/Business/Single-Touch-Payroll/

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Managing your business cashflow over the holiday period

Published December 2018

December is usually the busiest time of the year for retail and hospitality businesses. But businesses in other sectors often find that their sales slowdown and their customers stop paying them for a few months. So cash flow dries up.

Whether your business is large or small, well-established or in start-up mode, you need to take a planned approach to managing cash flow during the holiday season. Here are few tips for keeping on top of cash flow management during the Christmas/New Year holiday period.

Keep invoicing in the lead up to Christmas

Don’t let your business admin slip in the rushed lead-up to Christmas. This is the most important time of the year to stay on top of your invoicing. You may find that many customers will be slow to pay because their businesses are closed over the Christmas period.

SET CLEAR EXPECTATIONS WITH YOUR CUSTOMERS

Be clear with your customers that you expect them to pay within the pre-arranged credit terms over the Christmas period. Phone regular slow payers a few days before payment is due to confirm that they’ll be paying on time. The phone is always a more effective method than email. If you’re not comfortable having this conversation with your customers, your accountant or bookkeeper may be able to assist.

USE THE QUIET TIME TO WORK ON YOUR BUSINESS

If sales are a little slow in the lead-up to Christmas, use the time wisely to hit the ground running in the new year.

The pre-Christmas slowdown is a great time to work through the to-do list you’ve been compiling all year. This might include taking a thorough inventory, searching for more suitable lending alternatives, completing a comprehensive competitor analysis or researching the market for new products and suppliers.

WANT TO TALK?

Our measure of success is your success.  Whether it’s budgeting, improving cash flow, implementing better systems or growing your revenue, talk to us about a running strategic planning session, we’d love to share with you THE OC WAY and help you achieve your business goals.

Together, let's make 2019 a great year.

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Xero Two-Step Authentication

Published October 2018

The rise in the number of high-profile cyber-crime and data theft incidents in recent years has highlighted the necessity for business owners and corporations to make online security and safety a priority in their standard operating procedures. This is essential given that crucial information (and in many circumstances this could be confidential) is increasingly being disseminated and shared online between multiple parties, be it via cloud software platforms or the good old email method.

Xero is committed to keeping your data safe and secure and have introduced a security feature that fortifies the security for Xero user accounts. Two-Step Authentication (2SA), requires users to log in with their respective passwords and input another unique, six-digit numerical code that is randomly generated by an authentication app: Google Authenticator.

Why is 2SA such a valuable measure? As the authentication code is app-generated, only the person that is privy to the user email and password and has access to the authentication device will be able to log into the respective Xero account. Hence, it will be much tougher for unauthorised persons to log in.

Here is a short video demonstration on how this works:

Alternatively, we have provided the step-by-step procedures as follows:

1. Download and install the applicable authentication app for your device.
2. Open the app on your device and select “Get Started”
3. It will ask you to add your Google account login details, this is not necessary, simply skip over this.
4. Back in Xero, click “Account”, then select “Setup” under “Two-step authentication”.
5. Next, use the app to view and scan the QR code on screen with your phone camera. Then hit “Next”.
6. Enter the authentication code that has been generated into Xero and click “Next”.
7. Set up your security questions and answers, then click “Next"
8. It will ask you to record a secondary email account, this is not mandatory and can be skipped.
9. Click “Done”.

The next time you log in, you’ll be asked to open your Authenticator app and enter the six-digit code, in addition to your email address and password.  The code resets every two minutes.

As noted above, you can add an alternative email address as an additional recovery method, but this is not compulsory. If you do choose to do so, click “Use another authentication method” when prompted for the authentication code during your next login attempt and follow the prompts to set up your recovery email address.

We hope this information can be of assistance to you. Should you have any questions or run into any difficulty, do feel free to give us a ring and we will be more than happy to give you hand.

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ATO Scam Warning

Published July 2017

In recent months, it has come to our attention that people are receiving harsh and threatening correspondences related to supposed outstanding compliance obligations and tax debt, be it by telephone or in written format, from people claiming to act for the Australian Taxation Office (ATO). Following further investigation into the matters and through verification with the ATO, the correspondences have been proven to be scams and are thus fraudulent in nature.

OC Partners does not condone the acts of these scam artists. Hence, we have prepared some advice (with reference to materials released by the ATO) for clients to protect themselves from falling prey to scammers.

The more common methods used by scam artists to prey on taxpayers are telephone communication, e-mails and text messages. They might also prey on taxpayers under the guise of employment advertisements by requesting for job applicants’ tax file numbers.

In case you have received an abusive phone call from someone that claims to work for the ATO (by abusive we mean active threats of arrest and aggressive tones of speech), chances are that it is a scammer trying to get you to part with your hard-earned money or confidential information. If this happens, we urge that you do not give in to their threats and demands. Rather, contact the ATO on 13 11 42 to get a verification on your tax account balances, or alternatively get in touch with us and we can speak to the ATO on your behalf to check if the context of the phone call is legitimate.

E-mails that are supposedly sent by the ATO often look legitimate due to the presence of the ATO letterhead and logo, and this makes it hard for taxpayers to doubt the authenticity of the correspondence. In saying that however, there are a few indicators that taxpayers can look for:

• The e-mail domain does not end with “ato.gov.au”.
• The composition is laden with poor grammar and vocabulary.
• It contains a link for you to click on (to make sure, try mousing over the link to determine if the domain is accurate).
• The message requests for the recipient to verify his or her identity.
• The message is sent from another account, often a private one.

Text messages can be tricky since the SMS is indeed a valid method of communication used by the ATO. The only possible indicators are if a link is attached to the message or the sender has asked for your personal or credit card details.

In summary, here are the four “Nevers” for our customers to take note of:

1. The ATO will NEVER threaten a taxpayer with arrest.
2. The ATO will NEVER cold-call taxpayers to demand for immediate payment, nor will the ATO request that the taxpayer settle the debt by purchasing merchandise such as gift cards.
3. The ATO will NEVER show up at a taxpayer’s doorstep without making an appointment.
4. The ATO will NEVER ask for any confidential information from a taxpayer through e-mails or text messages.

Should you receive suspicious correspondences but are not sure whether to disregard them, do give us a call and we can liaise with the ATO to determine the authenticity of the communication. We are here for our customers so please do not hesitate to contact us. If you prefer to contact the ATO personally, please dial 1800 008 540 between 8am and 6pm, from Monday to Friday, and the support officer will provide you with further advice on the necessary steps to be taken, and may ask for some elaboration on the contents of the correspondence.

General advice disclaimer

General advice warning: The advice provided is general advice only as, in preparing it we did not take into account your investment objectives, financial situation or particular needs. Before making an investment decision on the basis of this advice, you should consider how appropriate the advice is to your particular investment needs, and objectives. You should also consider the relevant Product Disclosure Statement before making any decision relating to a financial product.

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Tax Debt

Published April 2017

Do you have your tax debts under control?

From 1 July 2017, a new tax measure will come into play for small businesses, and we’re here to help prepare you for this tax change.

Businesses that haven't engaged with the Australian Taxation Office (ATO) to get their tax debts under control could have their tax debt information disclosed to credit reporting agencies by the ATO.

Initially, the ATO will be applying this new disclosure measure to businesses with a tax debt greater than $10,000 and is in default (at least 90 days overdue). If your tax debt is disclosed by the ATO, your credit rating will be adversely affected for the next 5 years.

What do you need to do?

If you have a tax debt that is 90 days or more overdue, you need to secure a payment arrangement with the ATO before 30 June 2017, regardless of how big or small the tax debt is.

We also encourage everyone who has outstanding tax payments not yet in default, to get these paid as soon as possible.

Tax debts, once disclosed to credit reporting agencies, will go on your credit rating file for 5 years which could greatly impact your chances of securing finance in the future or enter in to credit arrangements with your suppliers.

So, it is important to get your tax debts under control as soon as possible, and well before 1 July 2017.

How we can help you!

As your tax agent, we can help you negotiate an effective payment arrangement with the ATO without negatively affecting your cashflow.

Get in touch with us today to discuss your options and get control of your tax debts.

General advice disclaimer

General advice warning: The advice provided is general advice only as, in preparing it we did not take into account your investment objectives, financial situation or particular needs. Before making an investment decision on the basis of this advice, you should consider how appropriate the advice is to your particular investment needs, and objectives. You should also consider the relevant Product Disclosure Statement before making any decision relating to a financial product.

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SAAS Software

Published December 2016

I am going to call it – in today’s day and age the failure to engage with software as a service (SAAS) products such as Xero and Happy HR is business suicide.

The reason for this is that the majority of your competitors would be taking advantage of them and this is because it is well known that these types of products can make your business more operationally efficient giving you more time and everyone knows that time = increased productivity which = more money. The more time and money your competitor has the more time and money they have to put towards blowing you out of the water.

SAAS products are available for a whole range of services. To help you out today I have highlighted the main services with SAAS products that you should at least be invested in.

Accounting

One of the most challenging aspects of modern business is keeping track of all the money coming in and leaving a business. Thanks to advances in Cloud based technology, business owners are now able to automate and digitise a range of old bookkeeping and account practices to help them streamline these processes. In addition to this, businesses are getting real time analytics and reporting in order to help ensure that they are staying on track towards probability and meeting other financial and business benchmarks. So say goodbye to the shoebox filled with receipts and say hello to your smart phone for helping you maintain your record keeping requirements.

One of the most challenging aspects of modern business is keeping track of all the money coming in and leaving a business. Thanks to advances in Cloud based technology, business owners are now able to automate and digitise a range of old bookkeeping and account practices to help them streamline these processes. In addition to this, businesses are getting real time analytics and reporting in order to help ensure that they are staying on track towards probability and meeting other financial and business benchmarks. So say goodbye to the shoebox filled with receipts and say hello to your smart phone for helping you maintain your record keeping requirements.

Sales

While access to software in the sales function has been around for some time advances in this space have led to an enhanced user experience allowing businesses to tie in marketing and other business technologies together reducing the administration required to maintain a CRM and automating key functions already set within the business. The options are endless and the sky is the limit so jot down what you want out of your CRM and start shopping.

Marketing

As marketing is increasingly driven through Social Media, a range of new platforms have come along that easily integrate into these mediums in order to seamlessly push out content on a pre-determined schedule making it easy for those social media novices out there to take advantage of everything social media has to offer.

Point of Sale

As with many of the software mentioned above, the Point of Sale technology has gone from clunky barcode scanners and MS DOS platforms to streamlined and mobile Point of Sale options. Business owners are finding that the integration of these different platforms are driving further time savings and analytics for their business. Now when an item is sold, it automatically generates an entry into the Sales CRM, creates an account in the Accounting software, and any other inventory software that may be coupled in with it. This has many businesses crying out “Where have you been all my life!”

Human Resources

One of the areas of advancement in the SAAS product space is in the area of Human Resources. The HR function is one of the most complex and sensitive areas of a business and lots of businesses are doing this wrong. How do I l know this? Well this is not only my area of expertise and I see this on a day to day basis but it is also evidenced by the increase in Fair Work cases over the last 12 months and the prediction by Fair Work that this will continue to increase in the coming 12 months. Access to a simple to use software that can ensure businesses can be legally compliant with HR is now an option for business owners and this is definitely a SAAS product they should jump on now!